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RETURNS & EXCHANGES

Online Returns and Exchanges

Don't love your purchase?

We offer FREE EXCHANGES. Email us at Courtney@shopwhilden to process your exchange.

EASY RETURNS: We accept items that are unworn with original tags. Sale items and undergarments are final sale. Use our automated system to create a paid return label. Your refund will be debited $9.00 for using this service. You can also return items to our store at 400 S. Elliott Rd. Chapel Hill, NC.  Full-priced items purchased online may be returned up to 14 days from the date of purchase. Your item must be unused and in the same condition that you received it. All tags must still be attached.  Beauty products and jewelry are FINAL SALE. Please click on the link below to begin your return:

https:track.shipstation.com/f/r/m/l0vzdXdCbYhQ02z3yItS0WqdoxlqFhJhhM9ia%2BSPQD0%3D

Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.  Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.  Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Sale items: Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ALL SALE ITEMS ARE FINAL SALE.

Shipping: If you decide to mail your product using your own shipping labels please ship to: Whilden, 400 S Elliott Road Suite E, Chapel Hill, NC, 27514, United States. 

Shipping costs are non-refundable.