Scarlett Bag
Shipping
We ship directly from our store in Chapel Hill, NC: 400 S. Elliott Rd, Suite E
Chapel Hill, NC 27514
- Free Shipping on all orders over $200.
- Orders $199 and under will ship for a flat rate of $8.95.
- Orders received by 2 PM (Monday–Saturday) will typically ship the same day.
- Orders placed on Sunday will ship out Monday.
- Tracking information will be emailed once your order has shipped.
- Have a question about your order?
📧 courtney@shopwhilden.com
📞 919-240-5491
Returns
To initiate a return, go to My Orders on our website and enter the email address you used at checkout. You’ll receive a secure code by email—enter it on our site to view your orders and select the item(s) you’d like to return.
- Full-priced items may be returned for a full refund within 14 days of delivery.
- Items must be unworn, unwashed, and in original condition with all tags attached.
- Once your return is received and approved, we’ll process a refund to your original payment method minus an $8.95 return shipping fee.
Final Sale Items: Sale items, jewelry, and undergarments are FINAL SALE and cannot be returned or exchanged.
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Owner
Courtney Whilden
“I started Whilden because I love helping women feel good in what they wear. As a mom of two, I know life’s busy—but when you find something that makes you feel confident and comfortable, it changes your whole day. Every piece in the shop is something I’ve personally picked for its style, quality, and how it makes you feel—that’s what makes Whilden so special. It’s all about bringing a little extra joy into everyday style.”